![]() ![]() So if you are still struggling, make sure the Mac user has their Outlook version up to date. This is because at the time, shared mailboxes were not supported: With the new Outlook for Mac, we have reimagined the experience that you know and love, bringing even more power and simplicity to the product. The Mac user was using the version of Outlook bundled with Microsoft Office 365. I figured this out because in March 2021 I created a shared mailbox in an Exchange Online (office 365) admin center (no on-premise) and while Outlook users using Windows were able to get the shared mailbox to show up, one Mac user was not able to get the mailbox to show up. Prior to September 2021, this was not possible. Choose + to add a shared or delegated mailboxĬheck this article for details Open a shared Mail, Calendar or People folder in Outlook for Mac ().In the Tools menu, choose Accounts, and select the account that has access to the mailbox.To add the shared Outlook mailbox on Mac: The new design includes improved search, improved meeting RSVPs and a 'my day' view of the calendar. This new design is expected to become the default view by late February. As of Sept 2021, you are now able to add shared mailboxes to Outlook for Mac, it just takes some extra steps: Febru5:00am Microsoft will be changing the look and feel of Outlook for Mac starting in mid-February. ![]()
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